Murphy v. Twitter, Inc.
Issue: Whether § 230 bars a California state civil rights claim against Twitter for suspending a user's account and allegedly discriminating against conservative political viewpoints in its content moderation.
Stephanie Murphy sued Twitter under California's Unruh Civil Rights Act, claiming Twitter suspended her account because of her conservative political views, constituting unlawful viewpoint discrimination in a place of public accommodation. Twitter moved for dismissal under § 230(c)(2)(A), which immunizes platforms for good-faith restrictions on content deemed objectionable or unsuitable. The California Court of Appeal affirmed dismissal, holding § 230(c)(2) broadly immunizes Twitter's account suspension and content moderation decisions from state civil rights claims.
Applied § 230(c)(2)(A) to defeat a state civil rights challenge to social media content moderation, reinforcing that California's Unruh Act cannot be used to force platforms to reinstate suspended accounts or to impose viewpoint neutrality requirements on editorial decisions. A key case in the debate over whether § 230 forecloses state public accommodations law as a tool for challenging platform moderation.